Engage Classic Terms and Conditions

If you have applied through your Credit Union and are interested in seeing the new terms and conditions, please click the link

Application Query

I would like to apply for a credEcardplus account – what do I need?

You must be 18 years of age or over.

You need to provide proof of your identity and address so, before applying, please have the following details available: Your full name, address, mobile number, email address and date of birth. Adding your passport and/or driving license details can speed up your application. A fee of £10.00 applies. You can apply for a card and either pay by text message, print a barcode coupon and pay at your local PayPoint outlet, or by Credit/Debit Card via NoChex.

Can I order an additional card when I apply for a credEcardplus account?

Yes, you can order an additional card for a family member, partner or friend at the time of application, provided that the additional cardholder is 13 years or over.

Alternatively, you can request an additional card on your e-account when your account is active. There is a £10 fee for an additional card and only one additional card per account is allowed.

Is there a charge to open a credEcardplus account and how do I pay?

Yes, there is a £10 card issue fee which you can pay during the application process by:

  • Text message
  • Printing the PayPoint slip (with barcode) and taking it to your local PayPoint outlet
  • Debit/Credit card

Do I need to sign an agreement?

No. By activating your card you are agreeing to the terms and conditions of the account. The terms and conditions will be sent to you with your card. They can also be viewed via your online account and on this website.

When will I receive my card?

Subject to payment being received and a valid identity check, your card will arrive by post to the address supplied on your application within 10 working days.

When can I start using my card?

You can start using your card as soon as it has been activated and funds have been loaded onto the card.

What is included in my online account?

You can do the following on your credEcardplus e-account:
  • View and print statements
  • Pay bills
  • Transfer money to other accounts
  • Set up standing orders
  • Request an additional card for a family member or friend
  • Refer a friend
  • Update your personal details
  • View your agreed credEcardplus account Terms and Conditions
  • Report your card lost or stolen