How do I activate my card?

You will receive a 3 digit activation code by text and email, to activate the card you will need to do one of the following:

  • Telephone 0844 412 1717 (calls cost 5.105p per minute plus network extras), choose option 2 and follow the instructions. Choosing this option means you can retrieve your PIN at the same time.
  • Text ACTIVATE along with the last four digits of the card number and your activation code to 07770 500 500 (your text message should look like this: ACTIVATE 1234 983)
  • Log into your online account and follow the activation instructions provided