What is included in my online account?

You can do the following on your credEcardplus e-account:
  • View and print statements
  • Pay bills
  • Transfer money to other accounts
  • Set up standing orders
  • Request an additional card for a family member or friend
  • Refer a friend
  • Update your personal details
  • View your agreed credEcardplus account Terms and Conditions
  • Report your card lost or stolen

When can I start using my card?

You can start using your card as soon as it has been activated and funds have been loaded onto the card.

When will I receive my card?

Subject to payment being received and a valid identity check, your card will arrive by post to the address supplied on your application within 10 working days.

Do I need to sign an agreement?

No. By activating your card you are agreeing to the terms and conditions of the account. The terms and conditions will be sent to you with your card. They can also be viewed via your online account and on this website.

Is there a charge to open a credEcardplus account and how do I pay?

Yes, there is a £10 card issue fee which you can pay during the application process by:

  • Text message
  • Printing the PayPoint slip (with barcode) and taking it to your local PayPoint outlet
  • Debit/Credit card